Legal
BeaverRepel Policies and Procedures
Hours of Operation
* BeaverRepel office is open Monday – Friday 9a.m. – 5p.m. CST
* BeaverRepel shipping department is open Monday – Friday 9a.m. – 5p.m. CST
* We are closed for all government observed holidays.
Billing Address
Billing address must be the same as the shipping address. We cannot ship to an address other than the billing address.
Undeliverable Packages
Packages that are returned to us as undeliverable are issued a full refund. We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our Web site.
We cannot ship to any PO Box address.
Cancellations
* Cancellations must be made within 24 hours of placing the order or before the order ships.
* If a cancellation is placed within 24 hours and the order has not shipped, a refund will be issued
* All refunds will be processed within 7 days.
* If a cancellation is placed after the order ships it is up to the customer to refuse the package. Once the refused package is received to the refund department a full refund will be processed (less shipping and handling) within 7 days of receipt of the refused package.
* BeaverRepel reserves the right to cancel any order at any time if company sees fit.
Returns
100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
Once a return is received the refund process will take no more than 30 days. Orders will be credited back to the PayPal account.
You have one year from the date of the original purchase to return the product to receive your refund. Any return received after the one-year time limit will not be processed.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than once.
Shipping of the product from BeaverRepel to your door will not be refunded. Shipping of the product to BeaverRepel will not be compensated.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund. Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
Customer Service: If you have questions or comments regarding BeaverRepel, please email us for a speedy answer at info@beaverrepel.com